Creating a new user for your Spectrum Business account will give someone the ability to manage and access various aspects of your account and services.
When you subscribe to a Spectrum Business service, we recommend that you create a Spectrum Business account. After your account is set up, the account creator is assigned the Primary role and has full access to the account.
If you don’t have a Spectrum Business account, learn how to create one.
Spectrum Business offers a variety of services. Each Spectrum Business service you subscribed to has a separate account control panel. Users are created and assigned credentials to access and manage Spectrum Business accounts and services within the designated control panel.
Your user permissions determine the level access and what you can view or make changes to in your Spectrum Business account. Learn more about user roles, permissions and access.
Create New User for Spectrum Business Account
- Sign in as the Primary user.
- Select More from the menu to the left, then choose Settings.
- Select the People sub-tab.
- Select Add Person.
- Enter contact info, assign a user role and select Send Invite.
Activate New User Account
After the Primary user has added a new user, they’ll receive a Welcome Email prompting them to activate the account. The Welcome Email is sent to the email account used when the new user account was created.
Note: The Spectrum Business account must be activated within 24 hours of receiving the Welcome Email.
When activating a new user account, the new user will be asked to create a username, password and select a security question in the event they need to recover or reset credentials. Enter the information and then select Create Account.
Note: You won’t be able to change the username after the account is created.
Once registration has successfully been completed, select Continue and you’ll be taken to the Account Summary page, where you can manage profile settings and other areas of your Spectrum Business account, depending on your user permissions